Injury Case Managers LLC Privacy Policy
Effective May 2024
We extend you a warm and heartfelt welcome to Injury Case Managers LLC!
Injury Case Managers LLC (“we,” “our,” “or,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.injurycasemagers.com, use our services, or interact with us– including via SMS communication.
Information Collection
Types of Information
We may collect personal information, including but not limited to your name, email address, phone number, IP address, and any other information you provide when visiting our website or when you use our services.
Methods of Collection
Information may be collected:
- Directly from you (e.g., contact forms, case registration, phone communication)
- Automatically when you use our website (e.g., cookies, analytics tools)
- From third parties (e.g., service providers, affiliates)
Use of Information
Purpose
How we use your personal information
With your consent – We use your information to:
- Keep you informed and up-to-date on your matter
- Provide and improve our services
- Send case updates, appointment reminders, and notices about office closures
- Process transactions and administrative tasks
Legal Basis
We process your personal information based on your consent, our contractual obligations, legitimate interest, or as required by law.
Information Sharing and Disclosure
We may share your information with service providers, business partners, and affiliated companies who help us operate our website and conduct our business. SMS Consent: Your phone number and SMS consent will never be shared or sold to third party or affiliates for marketing purposes.
Reasons for Sharing
Your information is shared to fulfill our services, comply with legal obligations, enforce our policies, and protect our rights and those of our clients.
Consent to Collect Information
By providing your information, opting into our services, or visiting our website, you consent and agree to the collection, use, and sharing of your personal information as outlined in this Privacy Policy. This includes information you provide directly, information collected automatically, and information obtained from third parties. This includes:
-
- Information you Provide Directly: When you sign up for our services, visit our website, share with our affiliates, or use this platform in any way.
-
- Information Collected Automatically: Through cookies, and or other tracking technologies.
By continuing to use our website or our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and that you consent to our data collection practices. You may withdraw your consent at any time by texting STOP or contacting us at info@injurycasemanagers.com.
Obtaining Consent
We obtain your consent via our forms, verbal agreements, written authorization, express consent, or otherwise. You may choose the types of data processing you consent to. You may withdraw consent or opt out at any time:
- Texting STOP
- Emailing info@injurycasemanagers.com
- Contacting us via our office or website
Data Protections
Security Measures
We implement technical and organizational measures to protect your personal information from unauthorized access, alteration disclosures, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
User Rights
Access and Correction
You have the right to access and correct your personal information held by us.
Deletion
You can request the deletion of your personal information, subject to certain legal exceptions.
Cookies and Tracking Technologies
Types of Cookies
We use session cookies, persistent cookies, and other tracking technologies to collect information about your use of our website.
Purposes
Cookies help us analyze website traffic, personalize content, and serve targeted advertisements.
Opt-Out
You can manage cookies via your browser settings.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to the Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our website and updating the new effective date.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@injurycasemanagers.com.
SMS Terms & Conditions
1 – SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2 – Types of SMS Communications:
If you have consented to receive text messages from Injury Case Managers, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Job applications
- Office closures
Example:
- “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS Messaging from Injury Case Managers LLC at any time.
- “Due to inclement weather, our office will be closed on [specific date(s)]. The safety of our team and clients is our top priority. You can reply STOP to opt out of SMS messaging from Injury Case Managers LLC at any time.
- Job Applicants: Information about your application status, onboarding materials, or other employment-related updates. You can reply STOP to opt out of SMS messaging from Injury Case Managers LLC at any time.
3 – Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your [appointments/billing, etc.]
Example:
“Message frequency may vary. You may receive up to 4 SMS messages per week regarding your appointments or account status.”
4 – Potential Feed for SMS Messaging:
Please note that the standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5 – Opt-In Method:
You may opt-in to receive SMS messages from Injury Case Managers LLC in the following ways:
- By submitting an online form
6 – Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7 – Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.injurycasemanagers.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box our forms.
8 – Standard Messaging Disclosures:
- Messages and data rates may apply
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy
- Message frequency may vary